If you're in your 20s, it might be difficult to imagine, but there was a time when there was no web to browse, no Internet to access, and when few people outside of an academic setting had an email address.
This was in the early 1990s.
By the mid-90s, the internet was becoming available to the general public. There was a lot of buzz about it. On late night TV in 1995, David Letterman famously asked Microsoft founder Bill Gates about "this internet thing."