emergency operations

Emergency 911 phone service has been restored in Washington after a 6-hour-long statewide overnight outage.

CenturyLink spokeswoman Kerry Zimmer in Spokane says service was restored about 8 a.m. Thursday in Washington. Service was restored about 6:30 a.m. in parts of Oregon that also were affected.

Gabriel Spitzer

If you're faced with a serious emergency, chances are you'll pick up the phone and call 9-1-1. But how about sending a text message instead?  It’s not something 9-1-1 operators can handle now. But, that could soon change.

Laurel Mercury / Seattle Department of Parks and Recreation

During the January snow and ice storm,  Seattle officials told commuters to stay off the roadways.  But the message caused confusion among the city’s own employees.