bad billing

Bad billing
1:39 pm
Wed December 14, 2011

Regulators accuse PSE of improper fee charges

OLYMPIA, Wash. — State regulators say Puget Sound Energy improperly charged a residential-visit disconnect fee to some electricity and natural gas customers.

The Washington Utilities and Transportation Commission staff says the utility should refund the $13 fee to more than 1,600 customers. The utility also could be fined as much as $1,000 for each violation.

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