Elise Hu

Elise Hu is a reporter who covers the intersection of technology and culture for NPR's on-air, online and multimedia platforms. Beginning in 2015, she will be assigned to the network's new bureau in Seoul, South Korea.

She joined NPR in 2011 to coordinate the digital development and editorial vision for the StateImpact network, a state government reporting project focused on member stations.

Before joining NPR, she was one of the founding reporters who helped launch The Texas Tribune, a non-profit digital news startup devoted to politics and public policy. While at the Tribune, Hu oversaw television partnerships and multimedia projects; contributed to The New York Times' expanded Texas coverage and pushed for editorial innovation across platforms.

An honors graduate of the University of Missouri-Columbia's School of Journalism, she previously worked as the state political reporter for KVUE-TV in Austin, WYFF-TV in Greenville, SC, and reported from Asia for the Taipei Times.

Her work has earned a Gannett Foundation Award for Innovation in Watchdog Journalism, a National Edward R. Murrow award for best online video, beat reporting awards from the Texas Associated Press and The Austin Chronicle once dubiously named her the "Best TV Reporter Who Can Write."

Outside of work, Hu is an adjunct instructor at Northwestern University and Georgetown University's journalism schools. She's also an adviser to the John S. and James L. Knight Foundation, where she keeps up with emerging media and technology as a panelist for the Knight News Challenge.

The Federal Communications Commission received more than 1 million public comments on the issue of net neutrality during a five-month commenting period that ended Friday.

This week, one man's customer service call to Comcast turned into a badgering — a simple request to cancel his service was repeatedly beaten back by the employee on the other end of the line. It was a familiar feeling for a lot of us, which perhaps explains why more than 4 million people have listened to it in less than a week.

A flood of comments about net neutrality crashed the Federal Communications Commission's commenting site on Tuesday, the original deadline for public comments on the controversial Internet proposal. But the tech problems are buying those who want to weigh in some extra time — the deadline for public commenting is now Friday at midnight.

Of the 780,000 comments submitted to the FCC, 100,000 came on Tuesday alone, which the FCC's outdated electronic comment filing system was not capable of handling.

When a customer service call is described as "Kafkaesque" and "hellish," you pretty much know how it's going to go down before even taking a listen. But in case you haven't heard the condescending, tedious call that's lit up the Internet, here it is:

It's not just comedian John Oliver coming out against cable companies to support net neutrality. The world's largest Internet companies — Google, Facebook, Netflix, Amazon and others — have officially chimed in, filing comments Monday to the Federal Communications Commission, which oversees Internet traffic.

What we know as the World Wide Web — the main way by which most of us access the Internet — just turned 25 this year. Its existence has allowed for all kinds of learning and free expression, coding and making, rule-breaking and platform-making.

It's officially summer, but there's no slowdown on the technology news front. Here's your weekly roundup of notable stories in tech, from the team at NPR and beyond.

The Supreme Court gave broadcasters a big win this week in their battle against the startup service Aereo. Subscribers in select cities have been watching and recording live broadcast TV with Aereo, at a cost of $8 to $12 a month. But what happens to consumers now that the service is illegal?

The summer of tech company demographic data dumps continues apace. Facebook is the latest big firm to share its staff's racial and gender breakdowns, following similar releases from Google and Yahoo. Other tech firms NPR has reached out to say they are having conversations about whether they will do the same.

Among the great promises of the Internet were free expression and community — that you or I can make things and share them with ease, and that we can more easily connect with weirdos just like us.

You're welcome, parents of young kids. The days of awkward-sized sippy cups taking up space in your cabinets, of cleaning up spills at restaurants and furiously matching lids to cups before rushing out the door may be over. SipSnap, this week's innovation pick, lets you turn any drinking vessel into a spillproof sippy cup for your little ones.

Yahoo has responded to the years-long calls for tech companies to disclose their staffs' gender and racial breakdowns. The numbers released Tuesday show its workforce, like much of the tech industry, is dominated by white and Asian males. In its post releasing the data, Yahoo explained its reasoning:

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