bad billing http://www.kplu.org en Regulators accuse PSE of improper fee charges http://www.kplu.org/post/regulators-accuse-pse-improper-fee-charges <p>OLYMPIA, Wash. &mdash; State regulators say Puget Sound Energy improperly charged a residential-visit disconnect fee to some electricity and natural gas customers.</p><div><p>The Washington Utilities and Transportation Commission staff says the utility should refund the $13 fee to more than 1,600 customers. The utility also could be fined as much as $1,000 for each violation.</p><p> Wed, 14 Dec 2011 21:39:14 +0000 The Associated Press 3455 at http://www.kplu.org