Tracy Samilton http://www.kplu.org en Recall Woes Push Along GM's Cultural Reinvention http://www.kplu.org/post/recall-woes-push-along-gms-cultural-reinvention General Motors has announced a big hit to first-quarter earnings, largely due to costs for recalls. Profits dropped nearly 90 percent from last year, with the company making a razor-thin profit of $100 million, GM said Thursday.<p>Meanwhile, GM has yet to explain why it took 10 years to issue one of the recalls for a defective ignition switch. Some critics believe the automaker's dysfunctional culture is to blame.<p>But the recall crisis could speed up a culture shift that's already underway. <p><strong>Customer-Focused</strong><p>The old GM may have taken customers for granted. Thu, 24 Apr 2014 21:19:18 +0000 Tracy Samilton 16263 at http://www.kplu.org Recall Woes Push Along GM's Cultural Reinvention Study to test 'talking' cars that warn of unseen dangers http://www.kplu.org/post/study-test-talking-cars-warn-unseen-dangers <p>http://www.youtube.com/watch?v=j676bIqL4-8</p> Tue, 21 Aug 2012 22:08:54 +0000 Tracy Samilton 6053 at http://www.kplu.org Study to test 'talking' cars that warn of unseen dangers